RNG Custom Crafts – Return & Refund Policy

At RNG Custom Crafts, every piece is made with care and craftsmanship. We want you to love your purchase, and we stand behind the quality of our products. Please review our return and refund policy below.

❌ Non-Returnable Items

We cannot accept returns on:

• Custom or personalized items

• Made-to-order products

• Clearance or discounted items

• Items damaged by misuse or improper care

🚚 Order Cancellations

Orders may be canceled within 24 hours of purchase, as long as production has not started.
Once crafting begins, cancellations are no longer available.

📦 Shipping & Return Costs

• Original shipping costs are non-refundable unless the return is due to our error.

• Return shipping is the buyer’s responsibility unless the product was damaged or incorrect.